24 Hour Open House
Who uses our services
Frequently Asked Questions
How does it work?
Great question! While I could go through and give you an in depth explanation, I’m not, for your sake. The simple, down and dirty answer is we take a whole lot of photos, I mean A LOT, with our custom camera’s, then upload all of this to our hardworking creation experts and 2-3 days later you have your tour!
If you want more info on the process fell free to give us a call at (714) 248-8185
How long does It take to shoot?
Our average shoot time Is 1 hour per 2,000-ish square foot of interior space. It will take about an hour for an average size front/back yard. We recommend setting aside at least 2 hours for the shoot.
When will I receive it?
Our turnaround time is 1-3 Business days from shoot date/time. We do our best to get it back as fast as possible.
What is captured in the tour?
Our technology is similar to Google Street View for your house. Virtually all surfaces, wall art and objects are captured in the scanning process. Preparing for this is important for good results and so that you are completely comfortable with the model that is ultimately created and shared. Please put away any family photos, framed diplomas, documents or other things that you do not wish to be captured. If you do not want something captured please place it out of sight in a closet or in a cabinet. In addition, if there are rooms that you do not want captured please inform the person ordering the service.
What if I Need to Cancel or reschedule?
Maybe the day has had nothing but problems or the homeowner is getting cold feet. Things happen and it’s no big deal. Feel free to reschedule up to 1 day to your booked date. Cancellations require 2 days, so we have time to fill the vacancy, or a charge of $100 will be applied to your account.
Give us a call or email once you find out that you need to cancel/reschedule, and we’ll try our best to make it happen,
What is your refund policy?
We do not have a refund policy.
We firmly believe you get what you pay for, and put our heart and soul into the creation of these tours (that is why they look so good!). We have many examples of work for you to look over before you decide to order, and have no problem going over everything with you over the phone. Feel free to give us a call at (714) 248-8185. If you would like to schedule a consultation, you can even text us!